Maintenance & Support
Your subscription to EnergyCAP grants access to all software upgrades and ongoing support through an EnergyCAP Maintenance Agreement (ECMA). Our focus is on software development, so we release at least one major upgrade every year and several minor ones. In fact, we’ve released more upgrades than any other provider of energy management software. Your ECMA also includes additional data services including weather data, updated greenhouse gas emissions factors, and automated submittal of your building information to the ENERGY STAR’s Portfolio Manager.
In addition to upgrades, receive expert customer support via phone, email, web conferencing, and other online tools. Additional free customer support and training resources are available to assure a productive user experience for all members of your organization.
> Access our customer support tools.