A leading North American retailer, known for its wide selection of high-quality food products available in customizable quantities, operates hundreds of locations and manages an extensive network of utility vendors. With a large volume of utility bills processed monthly, improving operational efficiency was essential.
The Accounts Payable team was spending 7–8 days processing utility bills from more than 230 vendors. Manual data handling, limited automation, and slow system ingestion contributed to delays. As the organization’s footprint grew, so did the need for a more efficient utility bill workflow that offered faster visibility and payment processing.
The company needed a solution that would:
The organization implemented an enhanced web capture process using EnergyCAP’s JSON file-based ingestion system to boost speed and accuracy. This required no changes to internal workflows—EnergyCAP delivered backend system improvements that enabled faster data processing and automation.
Key features included:
Initially, 230–250 vendor accounts were eligible for the enhanced capture process. In parallel, additional summary accounts were identified to further expand the scope and benefits.
The implementation yielded immediate improvements. Utility bill turnaround time dropped from 7–8 days to just 1–2 days—a 75%+ reduction.
Additional outcomes:
The enhanced system is now fully operational across the organization.
The company continues to work with EnergyCAP to expand the number of accounts using the enhanced capture process, aiming for full utility data coverage. This success story highlights how EnergyCAP’s behind-the-scenes innovations empower clients to achieve greater efficiency without disrupting daily operations.
EnergyCAP SmartAnalytics provides accurate and actionable insights that empowered BEE to enhance energy efficiency, reduce emissions, and gain significant ROI for its clients.
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