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Headquarters EnergyCAP, LLC
360 Discovery Drive
Boalsburg, PA 16827

Denver, CO
Suite 500
5445 DTC Parkway
Greenwood Village, CO 80111

Dublin, Ireland
Unit F, The Digital Court, Rainsford Street,
Dublin 8, D08 R2YP, Ireland

Phone: 877.327.3702
Fax: 719.623.0577

EnergyCAP, LLC Privacy Policy 

Last modified September 18, 2025 

EnergyCAP, LLC (ENC) values its users’ privacy. This Privacy Policy (“Policy”) explains how we collect, use, and protect your personal information when you visit our website, use our applications, or interact with our services. Our Policy has been designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR), and to provide transparency regarding the choices available to you. 

Cookies and Online Data Partners

We use cookies and similar technologies, managed through CookieYes, to improve your browsing experience, analyze website traffic, and provide personalized services. These include marketing and analytics tools such as HubSpot, Qualified, Retention.com (RB2B), and Google Tag Manager.

These technologies may also be used by our online data partners and marketing vendors (including Retention.com (RB2B), HubSpot, and Qualified) to associate your website activities with personal information they or others may have about you, including your email or home address.

This information may be used to send you communications and marketing messages. You may opt out of receiving this advertising at any time by visiting: https://app.retention.com/optout

Google Tag Manager is used to manage these third-party scripts. GTM itself does not collect personal data but may load other tools that do, subject to your consent.

Information We Collect

We collect different types of information depending on how you interact with our website and services:

  • Personal information you voluntarily provide (e.g., name, email, address, login credentials).
  • Automatically collected information such as cookies, third-party tracking technologies, and server logs.
  • Energy-related data, utility bills, sensor data, and other business-related information uploaded into the EnergyCAP platform.
  • Non-personal demographic information such as age, gender, income, browser type, IP address, and operating system.

**Examples of third-party collection include:

  • HubSpot tracking user interactions with website forms, live chat, and marketing emails.
  • Qualified using IP lookup and behavioral tracking to identify business visitors.
  • Retention.com (RB2B) using cookies to match personal identifiers (e.g., email address) to browsing activity.**

Why We Collect Information and For How Long

We collect information to better understand your needs, provide services, improve our products, and comply with legal requirements. Specifically, we use your data to:

  • Deliver the services you request and manage your account.
  • Customize your website experience.
  • Send promotional communications when consent has been provided.
  • Conduct surveys or research.

We retain your personal data only as long as necessary to fulfill these purposes or as required by law. After your software license ends, data will be archived and securely deleted in accordance with our retention policies.

Use of Information Collected

We do not sell, rent, or lease customer lists to third parties. We may use your information to operate our services, improve offerings, and communicate with you about EnergyCAP-related updates. We may also share data with trusted third-party service providers, subject to strict confidentiality obligations.

This includes HubSpot (CRM, email marketing, and live chat), Qualified (website visitor identification and personalization), Retention.com (RB2B email-based marketing), and Google Tag Manager (tag management for analytics and marketing).

Disclosure of Information

We may disclose your information:

  • As necessary to provide requested services.
  • In aggregate, de-identified form.
  • As required by law or in response to valid legal requests.
  • To enforce our Terms of Service and protect the rights of EnergyCAP.
  • To auditors or partners under confidentiality agreements.

GDPR Compliance and Data Protection Rights

As required by GDPR, we provide you with the following rights:

  • Right to access, correct, or delete your personal information.
  • Right to restrict or object to processing.
  • Right to request a copy of your data.
  • Right to withdraw consent at any time.

GDPR-related inquiries may be directed to security@energycap.com. We have appointed a Data Protection Officer responsible for overseeing GDPR compliance and data protection practices.

Security

We implement technical and organizational measures to safeguard your personal data. This includes encryption, Secure Socket Layer (SSL) technology, and restricted access to sensitive systems. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect information from them. If such data is discovered, we will delete it promptly.

Opt-Out and Unsubscribe

You may opt out of promotional communications at any time. For third-party advertising (including RB2B-related services), you may opt out directly at: https://app.retention.com/optout

You may also manage your cookie preferences through our CookieYes banner or by adjusting browser settings. Marketing emails sent via HubSpot include unsubscribe links at the bottom of each message.

Acceptance of Terms

By using our website, you acknowledge and agree to the terms of this Privacy Policy. Continued use after changes to the Policy constitutes acceptance of those changes.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: security@energycap.com
Mailing Address: EnergyCAP, 360 Discovery Drive, Boalsburg, PA 16827