Database Hosting Services

	Basic	Advanced(1)	Optimum(2)
Included in Annual Software License Fee
One EnergyCAP production database
One EnergyCAP production database and up to two concurrent database instances
Additional database instances
Database security meets or exceeds Federal Information Security Management Act (FISMA) hosting standards
Guaranteed system availability of 99% or greater during customary Eastern Time Zone business office hours
Automatic EnergyCAP version upgrades
Automated backups on-site and at a secondary location
Production database replicated to a secondary database server in near real-time
All hosted databases backed up to a secondary database server in near real-time
Cloud-based data redundancy; can restore database(s) to any designated point in history within last 35 days
Storage for up to 5 GB of EnergyCAP-linked images and documents; higher storage capacity available
Storage for up to 500 GB of EnergyCAP-linked images and documents; higher storage capacity available
Access via my.EnergyCAP.com portal
Support of hosted EnergyCAP automation processes
Network, Internal, and External Vulnerability Scanning
Intrusion Detection & Prevention
Web Application Firewalls
Expanded event logging
FIPS 140-2 compliant encryption
Support for Multi- Factor Authentication
Cloud-based managed platform
Geo Redundancy of Services (Optional; additional fee applies)
SQL query access to non-production database(s)
Access via Single Sign-On user login functionality

1. Individual services may be added to the Basic hosting tier a la carte or purchased as an Advanced hosting package.
2. Optimum-level services are provided as a total service package, not on an a la carte basis.