
Founded in 1925 and home to 50,000 residents and 8,000 businesses, the City of Coral Gables, Florida is often recognized as “The City Beautiful.” With a 45% tree canopy, 47 miles of coastline and waterways, and a rich heritage of urban sustainability, the City has consistently invested in balancing growth with environmental stewardship. Coral Gables is also one of only three cities in Florida with a AAA bond rating, enabling it to fund ambitious long-term sustainability and resiliency initiatives.
In 2014, the City launched its first Sustainability Management Plan, setting measurable 10-year goals across energy, water, transportation, waste, and greenhouse gas reduction. Today, as it prepares for its next plan, Coral Gables is celebrating milestone results—including a 24% return on sustainability investments and exceeding reduction goals for electricity, water, and greenhouse gas emissions.
Like many municipalities, Coral Gables faced challenges tracking and communicating sustainability progress. Data lived in spreadsheets or was siloed across departments, making it difficult to:
As Assistant Director of Mobility and Sustainability Matt Anderson put it, “Our job is all about collaboration. We needed a way to bring all the pieces together. Not just for internal operations, but to tell our story to residents and leadership.”
To modernize data management, Coral Gables adopted EnergyCAP to automate utility tracking and connect sustainability performance with its cutting-edge Smart City Hub and Digital Twin.
With EnergyCAP, the City is now capturing and analyzing:
EnergyCAP’s API integration is enabling Coral Gables’ IT team to visualize energy and emissions data in 3D within its Digital Twin—a virtual model of the city that also includes real-time transportation data, land management, and urban forestry inventories.
According to IT Analyst Javier Fernandez, “Our vision is to represent energy use and sustainability data in a 3D visualization of the entire city. With EnergyCAP’s API, we can make that happen.”
The City has achieved measurable results that demonstrate both environmental and financial impact:
In addition to sustainability, Coral Gables is proactively addressing climate resilience. The City has established a Sea Level Rise Mitigation Fund, projected to reach $100 million by 2040, to fund adaptation and mitigation projects.
Partnerships with local universities and the integration of IoT sensors provide hyper-localized data on water quality, storm surge, and climate impacts. This data is shared openly with residents through the Smart City Hub, promoting transparency and trust.
As IT Manager Mark Hebert explained, “This platform isn’t just about data. It’s about telling our story—showing residents, businesses, and leaders the impact of the work we’re doing.”
Coral Gables continues to expand its Smart City Hub and Digital Twin, integrating more datasets and building greater transparency. With EnergyCAP at the center of its utility and carbon management strategy, the City is well positioned to achieve its next decade of sustainability goals while serving as a global model for innovation.
UC San Diego transformed its manual, month-long utility billing and recharge process by enabling automation, error detection, and significant time savings with EnergyCAP. The software helped the university catch a $1 million billing error, reduce labor and billing inaccuracies by over 95%, and foster a data-driven, energy-conscious campus culture.
The Connecticut Department of Energy and Environmental Protection (CT DEEP) implemented EnergyCAP UtilityManagement with Bill CAPture Managed Services to enhance utility management, data accuracy, and workflow efficiency. This integration enabled the state to effectively monitor energy costs and consumption, generate comprehensive reports, and streamline daily operations.
The City of Virginia Beach implemented EnergyCAP to streamline utility bill processing and enhance energy management. This transition to an electronic invoice-to-payment process reduced manual processing time by 150 hours monthly and improved accuracy, leading to significant operational efficiencies and cost savings.