Sound Transit

Sound Transit is a public transportation agency serving the Seattle metro area. They oversee utility accounts across three counties and multiple transit modes like light rail and buses.

2021

date of install

505

meters

1,600

annual utility issues

Services Provided

EnergyCAP UtilityManagement
Report Designer BI
Configurable alerts
Custom Dashboards

Sound Transit streamlines utility tracking, analysis, and reporting

With EnergyCAP UtilityManagement™, Sound Transit has gained visibility into utility spend across 505 meters, enabling tracking and investigation of over 1,600 utility issues annually. EnergyCAP’s automated data, flexible reporting, and features like Report Designer BI empower Sound Transit to make data-driven decisions.

Want to see a deep dive into Sound Transit’s dashboards? Check out Jaime’s presentation in the Eco Champions Community.

"Implementing EnergyCAP was a game-changer, it allowed us to transition into a more dynamic and responsive way of managing our utilities."

Jaime Cervantes // Program Manager-Operations Utilities

About Sound Transit

Sound Transit is a public transportation agency serving the Seattle metro area that has used EnergyCAP for two years. They oversee utility accounts across three counties and multiple transit modes like light rail and buses.

The challenge

Prior to adopting EnergyCAP UtilityManagement, Sound Transit’s utility tracking and reporting was done manually using spreadsheets. With utilities tied to over 500 meters and spend forecasted to grow from $14M to $65M by 2051 as they expand, Sound Transit needed an automated system to scale.

"Before EnergyCAP, we were in a constant battle with spreadsheets—a time-consuming process inadequate for our growing operations."

Jaime Cervantes // Program Manager-Operations Utilities

The process

Sound Transit implemented EnergyCAP in 2021. Sound Transit now uses the data and reporting functionality in EnergyCAP UtilityManagement to track utility bills, flag billing errors and anomalies, investigate issues, and report insights. Custom Report Designer BI dashboards help various teams access and share data.

The solution

EnergyCAP provides the system Sound Transit needs to automatically track expanding utilities. Features like configurable alerts and reporting templates enable Sound Transit to flag spikes for investigation. Report Designer BI dashboards share utility analytics across the organization.

The results

Custom dashboards facilitated cross-divisional data sharing and insights.

With EnergyCAP, Sound Transit has:

Investigated over 1,600 utility issues and anomalies in 2022 alone
Created visibility into utility spend across locations, vendors, and commodities
Established documentation and tracking for 500+ meters to aid growth projections and planning