Get answers to your EnergyCAP questions

EnergyCAP is a comprehensive utility bill management and energy management platform that has been serving organizations for over 40 years. The company helps organizations with multiple buildings and utilities track, audit, and manage utility bills across their entire portfolio—collecting valuable detail from bills and meters including electricity, natural gas, water, sewer, and other commodities, as well as custom commodities, then providing powerful analytics, reporting, and auditing capabilities to help optimize costs and consumption.

The platform serves as single source of truth between meters and bills to provide a centralized system of record for utility expense management, replacing manual spreadsheet processes with automated workflows. Organizations effectively use EnergyCAP to manage consumption, save time, and reduce spend and emissions. Customers identify billing errors in 1 in 5 bills, track consumption trends, benchmark building performance, and most save at least 10% annually on their utility bills as a result.

EnergyCAP serves a diverse range of organizations including universities, healthcare systems, local (county and municipalities) and state governments, federal government entities, municipalities, commercial retail and real estate portfolios, manufacturing facilities, K–12 school districts, commercial real estate portfolios, and large corporate enterprises with multiple office campuses. We work with organizations managing anywhere from a handful of buildings to thousands of facilities across multiple locations.

Spreadsheets require significant manual effort to maintain, are prone to hand-key errors, and lack sophisticated auditing and analytics capabilities. With spreadsheets, manually entered data, formulas, and charts must be built or added from scratch each time you need to analyze your utility spend.

Within an organization, spreadsheets get copied, shared, and modified, creating multiple versions with no trusted source of truth or guarantee of accuracy. This is problematic even for organizations managing a smaller portfolio of buildings, spreadsheets are maintained consistently and by the right personnel at first, but over time become increasingly unreliable.

EnergyCAP automates data collection, automatically flags billing errors and energy anomalies, provides pre-built reports and dashboards, and maintains a complete historical record of all utility bills in one centralized platform. The time savings from eliminating manual entry alone typically provides significant ROI, before counting the money recovered from catching billing errors before payment.

EnergyCAP works for organizations of all sizes. While many of our customers are large enterprises managing hundreds (or thousands) of buildings, smaller organizations spending excessive staff time on manual utility tracking, lacking visibility into their utility costs and consumption patterns, and needing to reduce their utility spend still benefit tremendously from an energy management platform like EnergyCAP.

EnergyCAP is designed to grow with your organization. Our pricing scales with the number of meters tracked and managed in the software, making EnergyCAP an option for smaller organization

It’s both. EnergyCAP starts with complete utility bill management, including data capture, validation, auditing, approvals, and payment, then expands into broader energy management with benchmarking, reporting, interval data analysis, emissions management, accounting, and chargebacks. What makes EnergyCAP different is the depth of its data and its finance-first structure: a shared data tree gives energy, sustainability, facilities, AP, and finance teams one dataset with the views, controls, and reporting each team needs. Customers often start with bill management, then expand over time as they take on forecasting, cost allocation, interval analysis, emissions, and enterprise reporting.

Yes. EnergyCAP integrates with all major ERP and accounting systems including SAP, Oracle, Workday, JD Edwards, and many others. During implementation, we work with your IT and finance teams to configure exporting needs to match your system’s exact requirements.

EnergyCAP offers best-in-class budgeting tools built specifically for utility and energy management. Create budgets grounded in historical consumption and weather-normalized data, so projections reflect true facility performance rather than seasonal anomalies. Multi-year trend analysis and seasonal pattern recognition give you the full picture needed for confident, defensible budget requests.

Budgets in EnergyCAP are also flexible—adjust figures throughout the year in response to rate changes, occupancy shifts, or new conservation initiatives. And with what-if scenario modeling, you can quantify the financial impact of facility changes or efficiency measures before they happen, bridging the gap between energy management and financial oversight.

Yes. EnergyCAP was built for complexity. We handle deregulated electricity and natural gas supply charges, as well as complex submetering environments, ensuring that even the most fragmented utility portfolios are unified in a single record.

Absolutely. EnergyCAP is designed for multi-site portfolios. You can organize facilities hierarchically by region, district, campus, building type, or any structure that makes sense for your organization, and analyze data at any level from individual meters up to your entire enterprise.

Our customers manage buildings across multiple states and across the globe. EnergyCAP manages the utility providers, rate structures, and billing formats across your entire portfolio, giving you a unified view regardless of how geographically dispersed your facilities are.

EnergyCAP can track virtually any utility type including electricity, natural gas, water, sewer, steam, chilled water, propane, fuel oil, biomass, and telecommunications. The platform captures the most granular detail; all line item charges, rate schedules, demand charges, taxes, and fees.

Whether you have simple single-meter bills or complex multi-meter, multi-commodity bills, EnergyCAP handles them. The system works with summary bills, landlord bills, and bill formats from utilities across the United States and internationally, including bills in multiple languages and with current currencies.

Yes. Automated utility bill auditing is one of EnergyCAP’s core capabilities. When bills are imported, the system automatically checks for dozens of common concerns, including cost-saving issues like overlapping billing periods and duplicate bills, identifying potentially missing bills, as well as concerns such as abnormal use, abnormal cost, and abnormal demand.

EnergyCAP has robust role-based access controls. Administrators see everything, and individual users or customer groups can be scoped to only see the data relevant to their permissions. This makes it suitable for organizations that need to share visibility with specific departments, tenants, auditors, or external customers without exposing the full dataset. EnergyCAP has standard user roles for finance, utilities, facilities, and energy teams that can easily be modified to accommodate the needs of any organization

Yes. EnergyCAP includes robust cost allocation and chargeback capabilities. You can allocate utility costs to departments, tenants, cost centers, or buildings based on square footage, number of occupants, percentage allocation, or actual metered usage.

The platform generates internal bills for chargebacks, which is particularly useful for organizations that need to bill tenants for utility usage or allocate costs across multiple departments.

EnergyCAP offers best-in-class budgeting tools built specifically for utility and energy management. Create budgets grounded in historical consumption and weather-normalized data, so projections reflect true facility performance rather than seasonal anomalies. Multi-year trend analysis and seasonal pattern recognition give you the full picture needed for confident, defensible budget requests.

Budgets in EnergyCAP are also flexible—adjust figures throughout the year in response to rate changes, occupancy shifts, or new conservation initiatives. And with what-if scenario modeling, you can quantify the financial impact of facility changes or efficiency measures before they happen, bridging the gap between energy management and financial oversight.

EnergyCAP offers one of the most robust support ecosystems in the industry, designed to meet you wherever you are in your journey.

Direct support channels: All customers have access to our support team through an email ticketing system, with many customers also receiving phone support. Customers on managed services also benefit from a dedicated team that monitors accounts, processes bills, resolves flags, and proactively reaches out when issues arise.

Built-in software assistance: Our AI-powered help agent is available directly within EnergyCAP, so you can get instant answers without ever leaving the platform.

Learning and training: EnergyCAP Academy provides comprehensive on-demand training resources to help your team get the most out of the platform, from onboarding through advanced features.

Eco Champions Community: Our free community of thousands connects you with peers and EnergyCAP experts to share best practices and get answers. Members have access to a live monthly help series and open office hours for real-time guidance from our team.

Catalyst Conference: Our annual event brings together everyone from organizations considering our platform, to new users, to multi-decade customers for in-depth training, networking, and product insights.

Energy management software is used by organizations that manage large or complex portfolios of buildings and utility accounts. Common industries include:

• Higher education and universities
• Government and public sector organizations
• Healthcare systems and hospitals
• Commercial real estate and property management
• Manufacturing and industrial facilities
• Retail chains and multi-site organizations

These organizations rely on energy management software to track utility costs, improve operational efficiency, and support sustainability and emissions reporting.

Artificial intelligence can analyze large volumes of utility bills and energy data to identify patterns, anomalies, and cost drivers much faster than manual analysis.

EnergyCAP Watts AI helps users explore utility data conversationally and quickly generate insights from utility bills, meter data, and building information. AI can flag unusual energy usage, detect billing anomalies, summarize energy trends, and help organizations make faster, data-driven energy decisions. AI speeds up the parts of utility analysis that usually take the most time: sorting through large volumes of bills and readings, spotting patterns, and surfacing what changed. But AI works best when it’s backed by expertise and grounded in the right context.

That’s where EnergyCAP stands apart. EnergyCAP Watts AI runs in a secure EnergyCAP environment and pairs your utility data with four decades of industry knowledge and a proven mix of automation, AI, and human expertise. The result is faster insight you can trust: clearer answers, consistent outputs, and analysis that reflects your utility billing and operational reality.

EnergyCAP tracks expected bills based on your meter and account configuration, so you can see at any time what bills have been received for a given period, broken down by utility type, vendor, or building. Finance teams use this to predict accruals confidently rather than guessing.

Gaps between bills is a standard audit that runs on every bill that enters the system, alerting you to potentially missing bills. This audit is included in the list of EnergyCAP-managed flags for Bill Review customers.

Yes. EnergyCAP can process bills in multiple languages. For organizations operating across multiple countries, all reporting, charts, and data can be converted into a single, unified currency regardless of the currency on the underlying bills, giving you a consistent view of costs across your entire portfolio.

EnergyCAP makes this straightforward. Once a project is logged, you can compare pre- and post-project consumption and cost data adjusted for weather, occupancy, or other variables to quantify savings using industry-standard IPMVP methodology. You can track multiple projects simultaneously and generate reports that translate energy savings into dollar figures for finance teams and executives.

EnergyCAP supports both monthly utility bill data and continuous interval data from smart meters. Interval data provides a more proactive approach to energy management: unexpected consumption spikes, peak charges, and billing discrepancies can be addressed immediately rather than waiting for the next bill.

EnergyCAP lowers utility costs in many ways: by catching billing errors before you pay, benchmarking and analytics surface unusual use and demand, using real usage data to challenge incorrect bills, highlighting leaks and unusual usage, surfacing peak demand and load-shifting opportunities, and tracking savings from efficiency projects over time.

Yes. EnergyCAP supports API integrations with a wide range of meter brands, including AcuRev, Verdigris, and EpiSensor. We’ll work through the specific connection options during the scoping process to ensure compatibility before implementation begins.

Yes. EnergyCAP’s variance analysis helps you decompose disaggregate cost changes into their root cause, whether rate increases, consumption changes, weather impacts, or demand spikes. Rather than seeing a bill that’s just “higher than last year,” you can understand exactly why.

Yes. EnergyCAP can serve as the clean, structured data source that feeds your existing BI tools. Many customers use Tableau or Power BI for executive-level reporting while using EnergyCAP as the system of record for bill capture, validation, and anomaly detection.

In addition to BI tool integration, EnergyCAP also has its own built-in dashboards and reporting (including dashboards that can be embedded on your public-facing website) which many teams find sufficient without a separate BI-layer.

Yes. EnergyCAP includes comprehensive greenhouse gas emissions calculation capabilities and reports. The platform calculates Scope 1, 2, and 3 emissions based on your utility consumption data using market or location based emissions factors, as well as business activity, supplier inputs, and more for complete calculations. You can track emissions at the meter, facility, group, or organizational level and generate reports for sustainability disclosures, carbon reduction goals, or compliance purposes.

Yes. EnergyCAP is an ENERGY STAR® Portfolio Manager® partner and five-time recognized Partner of the Year. The integration works bidirectionally, automatically syncing utility data from EnergyCAP to Portfolio Manager® and pulling back energy performance scores for reporting.

Yes. EnergyCAP can track on-site generation alongside utility consumption, giving you a complete picture of your energy balance: what you generate, what you import from the grid, and what you export. This helps accurately calculate net consumption for both cost management and emissions reporting.

Yes. EnergyCAP tracks measurement and verification (M&V) of energy efficiency projects so you can quantify savings from lighting upgrades, HVAC improvements, and other conservation measures. You can compare pre- and post-project performance adjusted for weather and occupancy, roll up savings across a portfolio, and generate reports that translate efficiency gains into dollar figures.

EnergyCAP offers extensive reporting capabilities including use intensity, benchmarking, cost per square foot analysis, trend reports, comparisons by day, month, or year, weather normalization, and customizable dashboards. You can analyze data at any level from individual meters up to your entire organization.

Reports can be exported in PDF or Excel format, and dashboards can be embedded on your website for public-facing transparency. EnergyCAP also provides free supporting tools like weatherdatadepot.com and a utility bill increase calculator to help with data analysis and budget forecasting.

There are two ways to get bills into EnergyCAP. The first option is self-service—your team can enter bills manually, import them via spreadsheet, or post them through the API.

The second is Bill Capture. EnergyCAP’s bill offering where our team handles collection, extraction, and entry on your behalf, using an advanced combination of AI, automation, and human review. Bill Capture can also include direct retrieval of bills from your utility provider, eliminating the need to handle bills at all.

Bill Capture delivers utility bill processing through a powerful combination of AI, automation, and human review, eliminating manual data entry while ensuring accuracy. Instead of manually typing in bill data, our technology ingests utility bill PDFs, extracts detailed data, and populates it directly into EnergyCAP

MFA is increasingly common. While this can cause challenges for automated bill retrieval, EnergyCAP has standard processes in place for customers whose utility providers implement MFA.

Yes. EnergyCAP can process bills in multiple languages. For organizations operating across multiple countries, all reporting, charts, and data can be converted into a single, unified currency regardless of the currency on the underlying bills, giving you a consistent view of costs across your entire portfolio.

Missing bill management is an important part of our service. The EnergyCAP platform includes reports to help identify gaps in your bill data. For customers on managed services, our team proactively monitors expected bill arrival dates and follows up when bills don’t arrive on schedule.

Yes. EnergyCAP can manage and execute your utility bill payments on your behalf through our Bill Pay service.

Once your bills are captured and validated in the system, EnergyCAP applies your configured business rules and approval workflows before issuing payments to your utility vendors. You maintain full control over how and when payments are made, including multi-level approvals and exceptions handling.

This means you’re not just tracking utility expenses—you’re streamlining the entire process from bill receipt to payment, reducing manual workload, avoiding late fees, and ensuring accuracy across your portfolio.

EnergyCAP is designed to be accounting-system agnostic. We provide clean, formatted AP export files compatible with major ERPs, including Oracle NetSuite, SAP, Microsoft Dynamics 365, Workday, and Sage Intacct. This ensures a seamless “invoice-to-payment” workflow without manual data entry.

Yes, you control the approval workflow. EnergyCAP’s bill processing and Bill Pay solutions include both audit and review steps. Nothing gets paid without your sign-off. 

Once you approve a bill, EnergyCAP passes a clean, formatted file to your financial system and, with Bill Pay, routes the bill for payment.

EnergyCAP manages the entire cycle, from bill capture to payment. Our Bill Pay service processes payments on your behalf, so once bills are captured, audited, and approved, payment is handled and tracked securely in EnergyCAP. For customers who prefer to manage payments internally, EnergyCAP can also generate formatted export files for import into your accounting system, ensuring only audited, approved bills are paid.

By automating the reconciliation and payment process, customers typically see a near-100% elimination of late fees. The system identifies due dates and processes payments via electronic transfer (or digital check) to ensure your operating dollars are never wasted on vendor penalties.

EnergyCAP pricing is based on an annual subscription with two main components. First, a software license fee based on the number of meters (points of service) you’re tracking. The license includes unlimited users. Second, if you use our bill processing and acquisition services, these fees are separate. One-time implementation fees may also apply.

EnergyCAP offers different feature tiers based on your needs, from comprehensive utility bill tracking, to interval data analytics, finance-focused features, and carbon accounting for sustainability and ESG reporting. Pricing scales with the number of meters or accounts you’re tracking.

ROI from EnergyCAP comes from multiple sources: billing error recovery, time savings from eliminating manual data entry and spreadsheet maintenance, operational savings from identifying energy waste earlier, and better forecasting that reduces the gap between budgeted and actual utility expenses.

Our study on the ROI of EnergyCAP lays out the ROI you can expect, along with the savings model that brings most customers 10% or more annual savings on their utility bills.

The main ongoing cost is the annual subscription, which includes software access and bill processing services. One-time implementation fees apply when you first get started.

Some optional services may have additional costs. We’re transparent about all costs upfront so there are no surprises.

EnergyCAP is a cloud-based SaaS platform. It cannot be hosted on your own servers. For organizations with data sovereignty or cloud constraints, we’re happy to discuss how our security architecture and compliance certifications (including SOC 2) address your requirements.

Yes. EnergyCAP is SOC 2 certified.

Security is a core pillar of our platform. EnergyCAP maintains SOC 2 Type II compliance, ensuring that our internal controls and data management practices meet the highest industry standards for security, availability, and confidentiality. You can learn more on our Security page.

We utilize a network of trusted payment partners to facilitate transfers. Your sensitive banking details are  never exposed, or even stored, in EnergyCAP, and because the system is purpose-built for finance, every transaction is backed by a complete audit trail within the EnergyCAP platform.